Non-Functional Requirements
Overview
This section outlines the non-functional requirements for Conference Expo Portal v2.0. These requirements ensure the platform is robust, secure, scalable, and maintainable, and that it meets all relevant compliance obligations.
Performance Requirements
- The system must provide a response time of less than 500ms for 95% of API requests under normal load.
- The portal must support at least 200 concurrent users without significant degradation in performance.
- File uploads and downloads should complete within acceptable timeframes for files up to 1 GB.
- The dashboard and reporting features should load within 2 seconds for typical event sizes (up to 75 sponsors).
Scalability
- The platform must support scaling to accommodate growth in user numbers, events, and data volume.
- Infrastructure should allow for horizontal scaling of application and database layers.
- The system should support the addition of new features and integrations with minimal disruption.
- Caching strategies should be used to optimise performance for frequently accessed data.
Security
- All data in transit must be encrypted using TLS 1.2 or higher.
- Sensitive data at rest (e.g. passwords, payment tokens) must be encrypted or securely hashed.
- The system must implement role-based access control for all user actions.
- Regular security audits and vulnerability assessments must be conducted.
- The platform must protect against common web vulnerabilities (OWASP Top 10).
- Audit logs must be maintained for all critical actions and access to sensitive data.
- Static analysis tools must be used to detect security vulnerabilities in the codebase.
Reliability
- The system must achieve 99.9% uptime, excluding planned maintenance.
- Automated monitoring and alerting must be in place for all critical services.
- The platform must support automated daily backups of all critical data.
- Disaster recovery procedures must be documented and tested at least annually.
- The system must degrade gracefully in the event of partial outages.
Maintainability
- The codebase must follow established coding standards and be well documented.
- Automated tests must cover all critical business logic and integrations.
- The system must support zero-downtime deployments for routine updates.
- Configuration should be managed via environment variables and not hard-coded.
- The platform must provide clear error messages and logging for troubleshooting.
- Static analysis tools must be used to enforce code quality and detect vulnerabilities.
Compliance
- The platform must comply with UK GDPR and other relevant data protection regulations.
- Data retention and deletion policies must be implemented in line with legal requirements.
- The system must support user requests for data export and deletion.
- All third-party integrations must meet relevant compliance standards (e.g. PCI DSS for payments).
Accessibility
- The platform must comply with WCAG 2.1 AA accessibility standards.
- All interactive elements must be operable via keyboard navigation.
- The system must support screen readers and provide appropriate ARIA labels.
- Sufficient colour contrast must be maintained for all text and interface elements.
- All images and icons must have meaningful alternative text.
- Forms must be accessible, with clear labels, instructions, and error messages.
- Focus indicators must be visible for all interactive elements.
- Accessibility must be considered in all new features and updates.